Privacy Policy

Remans Oy ("we", "us", or "our"), Y-tunnus 3608693-4, operates Rentops Pro (available at rentops.pro). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our service.

We are committed to complying with the EU General Data Protection Regulation (GDPR) and applicable Finnish data protection legislation.

1. Data Controller

2. What Data We Collect

We collect the following categories of personal data:

• Account information: Name, email address, and password (hashed) when you create an account.
• Property data: Information about rental properties, units, and addresses you manage through the service.
• Tenant data: Names, contact details, and lease information for tenants you add to the platform.
• Financial data: Rental income, expenses, receipts, and financial reports you create or upload.
• Usage data: Log data, browser type, IP address, pages visited, and interactions with the service.

3. How We Use Your Data

We process your personal data for the following purposes:

• Providing, maintaining, and improving the Rentops Pro service.
• Generating financial reports and analytics for your rental properties.
• Authenticating your identity and managing your account.
• Communicating with you about your account, service updates, and support requests.
• Ensuring the security and integrity of the service.
• Complying with legal obligations under Finnish and EU law.

The legal basis for processing is the performance of a contract (Article 6(1)(b) GDPR), legitimate interest (Article 6(1)(f) GDPR), and where applicable, your consent (Article 6(1)(a) GDPR).

4. Data Storage and Security

Your data is stored in a PostgreSQL database managed by Supabase with encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data at rest and in transit (TLS/SSL).
• Secure password hashing using industry-standard algorithms.
• Row-level security policies to ensure data isolation between users.
• Regular security reviews and updates.

Data is stored on servers located within the European Union. If data is transferred outside the EU, we ensure appropriate safeguards are in place in compliance with GDPR.

5. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete personal data.
• Right to erasure: Request deletion of your personal data where there is no compelling reason for continued processing.
• Right to data portability: Receive your personal data in a structured, commonly used, machine-readable format.
• Right to restrict processing: Request limitation of processing in certain circumstances.
• Right to object: Object to processing based on legitimate interest.
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at m.r.remans@gmail.com. We will respond to your request within 30 days.

You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi).

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes (such as financial records, which may be retained for up to 10 years under Finnish accounting law).

7. Third-Party Services

We use the following third-party services to operate Rentops Pro:

• Supabase: Database hosting, authentication, and backend services. Data is stored in their EU-region infrastructure.
• Vercel: Application hosting, deployment, and content delivery.

These providers act as data processors on our behalf and are bound by data processing agreements in compliance with GDPR.

8. Cookies

We use cookies and similar technologies to operate and improve the service. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

9. Children's Privacy

Rentops Pro is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the effective date. Your continued use of the service after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: